The AI sales operating system for health tourism

Train Your Sales Team on AI Patients, Score Every Call

MedSales AI trains your team, gives them realistic AI patients to practise on and scores every conversation. Run the entire sales journey — from first contact to booking — on one platform.

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Get in touch with our sales team and learn more about the platform.

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Why MedSales AI?

Manage every step of winning international patients on one platform. Train your team, simulate real patients, and analyse every conversation.

  • AI-powered sales training & simulation
  • Instant scoring & feedback on every call
  • A daily action list from your CRM data
  • Live CRM & conversion analytics

Field-ready from week one

A new coordinator rehearses objections against an AI patient before the live call, and can talk through the treatment from week one.

Every conversation scored

The stage where a conversation was lost is named specifically — the process becomes visible, not just the outcome.

Budget follows the data

See which channel actually delivers booked patients and steer spend by conversion rather than instinct.

01 — Platform

How it works

From skill to conversion in four steps.

Learn
101

Learn

Treatment-based, slide-driven, narrated AI training. New hires sell like veterans from week one.

Simulate
202

Simulate

Realistic role-play with tireless AI patients — objection handling, closing and tone practice.

Analyse
303

Analyse

Instant, specific scoring and feedback on every conversation. AI shows you exactly where you lose patients.

Convert
404

Convert

Track conversion by country and channel, coach the gaps. KPI dashboard updates live.

02 — Training & Simulation

Powerful features for sales excellence

Everything you need to train and empower your medical tourism sales team.

Team Collaboration Tools

Share best practices, benchmark performance and learn from your top-performing reps.

Bilingual Support

Training, simulation and analysis are delivered in Turkish and English, so you answer international patients in their own language.

Enterprise Security

Company data is isolated at row level (RLS). Patient personal data is masked before it reaches the AI. Data is encrypted in transit and at rest.

Who To Call Today

Once your CRM data is uploaded, the system ranks today's enquiries against the patterns of deals you have won before — and gives a reason for each one.

Loss Reasons Feed the Training

The real reasons behind lost opportunities are mined and turned into simulation personas and quiz questions. Your team practises on the cases it actually lost.

Free Demo

Let us show you instead

We'll walk through an account set up with your own treatments — you don't have to keep reading.

03 — Intelligence Layer

Not four tools — one intelligence

Training, simulation, call analysis and CRM — four in one place, each feeding the next.

01

AI-Powered Learning and Assessment

Your team does not memorise the treatment — it learns it, and how much is measured.

  • Treatment-based, slide-driven, narrated AI training modules
  • Sales technique module: objection handling, discovery questions, closing
  • A quiz after every module — who learned what, in numbers rather than guesses
02

Realistic AI Patient Simulations

Let your coordinator meet the first difficult patient in a simulation, not on a live call.

  • Treatment-specific patient personas — from hair transplant to bariatric surgery
  • Price, trust and timing objections rehearsed in a realistic patient tone
  • A tireless AI patient: the same scenario repeated as many times as needed
03

AI Analysis of Real Conversations

See the process, not just the outcome: where exactly was the conversation lost?

  • The recording is uploaded, transcribed and scored stage by stage
  • Objection handling, discovery and closing are assessed separately
  • Strengths and weaknesses reported per coordinator
04

CRM Analytics

Turn your CRM data into decisions in seconds, not weeks.

  • Conversion by channel and country — which market actually closes
  • Rep performance and AI coaching notes
  • Early warning on deals at risk of being lost
AI Assistant

Don’t read the report. Ask it.

Upload your CRM data, then ask the way your team actually asks: “Which channel is really closing?”, “What changed since last month?”, “Why is this rep’s conversion down?” The assistant reads the data, answers, and shows its source.

AI assistant screen: strengths and weak areas drawn from real performance data on the left, a plain-language chat box on the right

No invented numbers

Every number in an answer is automatically checked against your own data. A number that isn’t in your data cannot appear in the answer — this is a mathematical check, not an AI one. It works no matter what the model writes.

Accuracy is measured

The assistant is tested regularly against a fixed 49-question benchmark. Latest score: 98%. If accuracy drops below threshold, the release is blocked.

It says when it doesn’t know

It won’t forecast. Ask “what will next month look like?” and it will describe what actually happened and leave the decision to you. In healthcare, an invented projection costs more than no projection.

And if an answer is wrong? You correct it once — and it never makes that mistake again. See how it learns →

04 — Learning AI

Not a generic AI. Your clinic's AI.

Your competitor can buy an AI tool too. But only your AI knows how your team wins, where each objection breaks, and how your pricing logic works — because it learns from you.

01

Use it

Your team asks the assistant, runs simulations, reads reports.

02

Correct it

If an answer is wrong, you say “here’s the right one.” Once.

03

It synthesises

The system turns feedback into permanent insights.

04

It remembers

It never makes the same mistake again. Permanently.

Knowledge Base — feed it your own expertise

Train your AI not only with feedback, but with your own corporate knowledge. Every document you upload becomes an approved source — the risk of a fabricated answer disappears.

Treatment protocolsDoctor profilesPricing logicRegulationsIndustry benchmarksObjection answers

Your AI doesn’t only learn from your corrections

It studies the deals you actually won and lost: which channel really closes, where each objection breaks, what share of your losses come from a single cause. Nobody has to write a report — the data is already yours.

The case you lost becomes your team’s rehearsal

The system finds the real reason behind lost opportunities — say a large share of your losses are “couldn’t reach the patient”. Then it feeds that reason into your simulation scenarios and quiz questions. Your team doesn’t rehearse generic training; it rehearses the case it actually lost.

  1. Real loss
  2. Reason analysis
  3. Simulation scenario
  4. Team practice
  5. Fewer losses

Learning isn’t a slogan here, it’s a number on your dashboard. How much the AI has gathered, how much of it is actually being used, and whether it produced measurable impact — each is shown separately.

And it's entirely yours. Your corporate memory is isolated at row level — no other company can ever see it. What your clinic learns stays in your clinic.

Free Demo

See this on your own data

Bring an export from your CRM; in the first session we work out the real reason behind your losses together.

05 — Security & Infrastructure

Your data is yours. Fully isolated, fully secure.

In a multi-tenant architecture every company's data is isolated at row level, and personal data is masked automatically.

Company Isolation

Row-level security (RLS) makes cross-company data leakage architecturally impossible.

PII Masking

Patient personal data is scrubbed before it ever reaches the AI.

Transparent Credits

Per-company credits and billing — pay only for what you actually use.

Fully Responsive

Fully responsive web app — your team stays connected on any device, no install needed.

06 — Technology

Powered by cutting-edge AI

Built on state-of-the-art language models, sharpened with your clinic's own knowledge and feedback.

Natural Language Processing

Understands context and nuance in patient conversations for far more realistic interactions.

Institutional Memory

A knowledge layer specific to your clinic that learns from your corrections. Not a generic model — a system sharpened by your own data.

Real-Time Analysis

Instant feedback on tone, pace, objection handling and closing techniques.

07 — Pricing

Choose the right plan

Flexible plans scaled to the size of your team.

Training

500$/mo

For clinics that want to train and drill their sales team through simulation.

  • Treatment training module & quiz
  • Sales techniques module & quiz
  • AI patient simulation
  • AI sales coaching
  • Call recording analysis
Request a Free Demo
Recommended

Management

700$/mo

Training grows your team; Management starts thinking alongside it. The AI assistant, CRM intelligence and institutional memory live here.

  • Treatment training module & quiz
  • Sales techniques module & quiz
  • AI patient simulation
  • AI sales coaching
  • Call recording analysis
  • AI assistant — talk to your CRM data
  • CRM analysis & reporting
  • Knowledge base + learning memory
Request a Free Demo
FAQ

Frequently asked questions

How long does it take to get started?+
Onboarding takes 1–2 business days on average. Once clinic details, the treatment catalogue and team members are entered, AI training and simulation modules are ready. First call analyses can be received the same day.
Will it affect our existing CRM or website?+
No. You upload an export from your CRM as an Excel or CSV file — no API connection or infrastructure change is required.
Which treatments does the AI training cover?+
Hair transplant, rhinoplasty, dental treatments, obesity surgery, eye treatments and dozens more are included in the catalogue. You can also add custom treatments specific to your clinic.
Is our data secure?+
Company data is isolated at row level, so cross-tenant access is prevented architecturally. Patient personal data is masked automatically before it reaches the AI. Data is encrypted in transit and at rest. Designed in line with KVKK and GDPR principles.
How does bilingual support work?+
Training content written in Turkish can be translated to English with one click. Bilingual simulation and analysis is available for teams handling international patients.
How does pricing work?+
We operate on a monthly subscription model. Request a free demo for package details and we will prepare a quote tailored to your needs.

See the results on your own enquiries

Request a demo and we'll produce a conversion read-out of your funnel in the first session.